Help on Tele2, tariffs, questions

Owners of office buildings often have to unravel a whole tangle of economic and administrative problems - after all, every employer wants to work in a clean, high-quality renovated modern office with excellent communications, heating and design. Maintenance of buildings can be carried out by the owner of the office premises or through an agreement for the provision of such services signed with a third-party company. In some cases, repairs and maintenance of rental buildings are the responsibility of the tenants. If this was the agreement, then such a clause should have been reflected in the lease agreement.

What is comprehensive service

Caring for large premises requires tireless attention to various details and constant work to ensure that tenants feel comfortable and relaxed.

Comprehensive building maintenance is a package of services for cleaning, repair, service and maintenance of communication networks. Sometimes this includes call center services, payment for receptionist work, and other services.

Who provides comprehensive services?

Service agreements are concluded with cleaning companies, individual entrepreneurs or outsourcing companies. It is convenient when complex maintenance of buildings is carried out by one company - in this case there will be no mutual accusations and shifting responsibility for unfulfilled work, because the entire package of services should be performed by one organization.

Basic services of the organization

The standard contract includes the following services that are required to be performed by a third party.

• Maintenance of buildings (supervision of maintaining the good condition of parts of the building and the current operating modes of existing engineering systems, necessary procedures on equipment adjustment).
• Preventive and planned measures (inspections, seasonal and extraordinary preventive work).
• Carrying out cosmetic repairs.
• Economic and Maintenance buildings.
• Cleaning services, maintenance of the surrounding area.
• Landscaping and maintenance of parking spaces and more.

Typically, the administration considers several applications from third-party companies that would like to provide maintenance to the buildings. To participate in the tender, the company must provide:

• statutory documents;
• permission to provide services of this kind;
• companies - availability necessary permits(for example, a building maintenance worker has an electrical maintenance permit);
• specification of services indicating the cost of each item.

Based on the results of consideration of applications, the building administration selects the company that offers the optimal price-quality ratio and enters into a service agreement with it.

Standard contract for maintenance of buildings

A contract for building maintenance is concluded to optimize the work of the customer company in its main activity.

The meaning of the concluded maintenance contract is to transfer to a third-party company the functions of maintaining existing equipment, setting up new machines and mechanisms, and repairing buildings and structures of the customer’s enterprise.

The agreement implies:

1. Presented plan for repair work to maintain fixed assets of the customer company.
2. and existing equipment of the enterprise.
3. Introduction of systems and technologies that allow for full maintenance of buildings and structures, ensuring timely repair of equipment, and directing efforts to improve the operation of existing machines and mechanisms.
4. Carrying out repairs within the time limits specified in the contract, adjusting the cost of repairs while maintaining high standards of repair work.

5. Improving repair production, efficient use new technologies to serve the customer company.
6. Accounting primary documents and reporting on repair and production activities, certification work that every building maintenance worker undergoes.
7. Carrying out work on planning the technical development of production and modernization of equipment, investigating the causes of increased wear, equipment accidents and

Procedure for accepting completed work

Technical support of the service provision process is monitored using reports regularly provided at the end of the reporting period. Based on the results of the work, a certificate of provision of services performed is drawn up, which is confirmation of the work performed. If the office administration agrees with the act, the document is signed and carried out according to accounting, and money is transferred to the service provider company.

Separate points in this agreement should be:

• mandatory determination of liability for untimely or poor-quality services;
• for from accidents;
• for compensation for damage to third parties.

The contract must have been understood and agreed upon by both parties to the transaction.

Application department

For coordinated work of the new service operator, the company organizes a special department. It is usually called the claims and applications dispatch service. It also provides feedback between teams that have completed this work, and renters. If the building is small, this function may be assigned to the administrator or specialist who receives visitors.

Of course, any owner of an office space has the right to hire staff to clean and maintain the building. But quality delivery comprehensive services possible only by a specialized company. By concluding an agreement, the owners of office high-rises are relieved of responsibility for monitoring the condition of the premises and do not have to worry about the comfort and safety of their tenants.

Technical operation of public buildings and structures consists of a set of measures to ensure the functioning and trouble-free operation of all their elements and systems for at least the standard service life of the facility. Functioning is the direct use of a structure in accordance with its purpose. Let us consider further the basic requirements and rules technical operation buildings and structures.

General information

The person supervising and caring for the object is appointed responsible for maintaining the document.

The technical journal is filled out in one copy for a separate large building/structure or a group of them.

Regulatory regulation

In the Russian Federation, the procedure for technical operation of facilities is determined in federal laws And regulations adopted in accordance with them. For example, it is regulated by the Regulation POT R O-14000-004-98.

In some countries former USSR Similar rules apply. Thus, the Technical Code of Standard Practice has been approved in the Republic of Belarus ( TKP) on the technical operation of buildings and structures.

Regulatory regulation of issues related to the use and operation of facilities is aimed at solving the following tasks:

• Ensuring the safety of the population, protecting the property of citizens and organizations, the state and municipalities.
• Preservation of the ecological situation at a level favorable for plants, animals and humans.
• Prevention of misleading owners about the safety of the physical parameters and properties of structures/buildings and premises in them.
• Ensuring the efficient functioning of facilities.

Repair

It can be current or planned. Ongoing work must be timely and systematic. They are aimed at restoring the surfaces of elements and structures and eliminating minor defects.

Scheduled repairs are carried out at least once every 3 years. If necessary, work can be carried out annually. Economic feasibility frequent repairs are determined by engineers and financiers.

The need for unscheduled work is determined directly during the operation of the facility. It should be noted that delaying or delaying repairs may pose a threat to the health/life of workers (if the building is industrial) or residents (if the building is residential).

Overhaul

It can be of 2 types: selective and complex. In the latter case, all worn-out elements, equipment, and engineering structures are replaced.

At selective repairs, accordingly, work is carried out in relation to individual parts object. During this process, some structures may be strengthened.

Destructive factors

During the operation of the facility, it is necessary to take into account:

• External influence. Deformations and damage may be the result of man-made or natural disasters, or the influence of climatic conditions (constant wind, high humidity, low temperatures).
• Life cycle of an object. Each building has its own lifespan. It ends with the demolition of the facility.

The microclimate in the premises is of considerable importance for the efficient functioning of the building. A disorderly combination of temperature and humidity levels can lead to the destruction of materials and disruption of their adhesion to each other.

Building maintenance is a new service with a great future. Every building owner needs to have electricians, plumbers, carpenters and other building maintenance specialists on staff. Besides, in different time year, it is necessary to monitor the condition of the facade, roof,. Make sure that there are no leaks in the façade glazing or roof. So that the accumulated snow on the roof is cleared in time. Architectural lighting and outdoor advertising were in good condition. To carry out repair work or preventive diagnostics, it is necessary to hire many organizations, which in the end can be much more expensive than performing all this work by one organization under a subscription service agreement or an agreement to perform these works on call. We are ready to conclude an agreement both for comprehensive maintenance of the building and for the performance of individual works.

Maintenance of buildings and structures.

Building maintenance or maintenance of building engineering systems involves the maintenance and routine repair of engineering equipment. We not only provide outsourcing of personnel for the maintenance of your building, that is, a visiting electrician, plumber, carpenter or other specialists, but also monitor the technical condition of your engineering systems. We carry out routine repairs or other renovation work, according to the regulations. And the final cost of our services is much lower than maintaining our own staff.

Operation of buildings and structures.

Operation of buildings and structures includes ensuring trouble-free operation of all building systems. For example:
- Monitoring the functioning of engineering systems.
- Monitoring the safety of a building or structure within the framework of the contract.
- Carrying out necessary routine repairs.
- Cleaning of premises and surrounding areas.

Subscriber services for buildings and structures.

The subscription service agreement is concluded for a year or a season. The Customer pays the amount agreed upon in the contract, and the Contractor produces a regulated list of works:
- service,
- diagnostics,
- elimination of defects,
- repair.
Payment under the contract can be calculated either monthly or daily. For example, our specialists may come on call, and in this case payment will be made based on the minimum subscription fee plus daily overtime. This contract system allows the customer to significantly save on utilities for the building. And also carry out routine repairs on time, avoiding technical accidents of engineering systems.

Our organization carries out a wide range of work, so we can provide comprehensive maintenance for your building or structure. Or servicing the necessary sector of building operation. For example, only maintenance of engineering systems:
- Electrical;
- Plumbing;
- Finishing work indoors;
Or just maintenance of the facade, roof, or surrounding area.

Maintenance of the building upon request.

The contract for maintenance of a building upon application implies that the Customer calls the Contractor for each specific scope of work.

Work under such a contract is paid according to the volume actually completed. The customer independently decides what work to perform.

Building façade maintenance.
Maintenance of the building facade includes the following list of works: - Seasonal facade works
- : Facade washing, facade waterproofing. Maintenance
facade: Seasonal puttying of the facade and painting of the facade, repair of the drainage system, necessary repairs of the facade when defects appear. - Condition monitoring panel facade
: Cracking and peeling of sealant. Sealing of interpanel seams
- Monitoring the condition of the ventilated façade: Monitoring leaks. Glazing seam sealing service

- Monitoring the condition of the facade: For the appearance of defects, contamination, damage from third parties.

Building roof maintenance.
Building roof maintenance includes:
- Winter roof maintenance: Removing snow from the roof, cleaning roof gutters from ice and icicles.
- Summer roof maintenance: Cleaning the roof from debris, cleaning roof gutters from debris.

- Current Monitoring the condition of the facade and roof includes an examination of the condition of the object and regular external inspection. Regarding monitoring services, the following can be given: general list
works:
- Regular inspection of the facade for damage and defects.
- Periodic diagnostics of the facade for mobility of elements and defects.
- Periodic diagnostics of the roof for the tightness of elements.

- Monitoring the presence of snow and icicles on roofs in winter.

We will be happy to do any work for you! European countries in 95 cases out of 100, property owners enter into contracts with operating companies.

On Russian market professional services for the operation of real estate are offered by , whose qualified specialists have many years of experience in ensuring the uninterrupted operation of communications, maintaining the temperature and humidity conditions of premises, replacing systems and structures as they wear out, as well as the serviceability of load-bearing and enclosing structures.

Effective operation is necessary when working with any real estate. A professional approach to solving this issue can significantly reduce the cost of maintaining buildings and engineering communications, and also increase the level of security.

An organization with the necessary experience and technology can ensure the construction of engineering infrastructure for more high level. Modern managers for the most part are professionals in the field of managing people and production resources. In this case, it is advisable to entrust issues of maintenance and operation to a third-party consultant.

"Engineering Company "2K" has all the capabilities to organize the successful operation of the Customer’s facilities. Thanks to the presence in our staff of professionals of all necessary engineering specialties, as well as the use of the most modern equipment, our Company is one of the leaders in the domestic construction market.

The Company’s specialists take on the function of the operating organization already at the stage of building construction, which subsequently significantly increases the efficiency of the facility’s operation, and also avoids additional costs when finalizing ill-conceived solutions.

"Engineering Company "2K" provides a range of facilities operation services, which includes:

• technical supervision at the stage of design and installation of utility networks;
• installation of engineering equipment and communications and performance of commissioning works;
• constant supervision of the operation of utility networks;
• performing scheduled repairs, seasonal and preventive maintenance;
• preparation of technical documentation.

"Engineering Company "2K" is ready to ensure the uninterrupted functioning and operation of your facilities.

For any building owner, the issue of long service life and serviceability of his property is of great importance. But often, maintaining own business, and simply a lack of knowledge in narrow areas, does not leave the opportunity to do everything at once. In such cases, in order to ensure high-quality maintenance of buildings, companies specializing in outsourcing of real estate are involved.

Ovental FM LLC is ready to provide its clients with a range of high-quality services for technical and engineering maintenance of buildings. This area of ​​work has received the modern name Facility Management and implies a whole range of services:

repair work;
carrying out inspections of all life support systems of the building;
equipment maintenance and much more.

You can order building maintenance services at any time. The online application service on our website operates around the clock, you just need to leave a request in the form feedback or request a call back. Our specialists will assess the current condition of your building and give professional advice to maintain its proper functioning and select the necessary services from a wide range of activities carried out by our company.

Outsourcing will take your business to a new level

Today, an increasing number of business owners are seeking to transfer the performance of non-core company responsibilities to third organizations that have relevant competence in a particular area. This approach ensures that the company’s employees can concentrate on their direct responsibilities without being distracted by related problems, which will significantly increase the productivity of each employee and the company as a whole.

The service maintenance of buildings and structures provided by our company provides a lot of undeniable advantages:

• cost reduction - by ordering the services of the Owental FM company, you will not have to hire and maintain additional employees for maintenance of the premises - all work will be performed by us, quickly and efficiently. Also, outsourcing of buildings, according to a comprehensive real estate service agreement, eliminates the need to purchase special equipment and tools;
• growth of labor efficiency indicators. Your employees will be able to fully delve into the process of completing their professional responsibilities without being distracted by troubleshooting minor problems. We will undertake all repair and preventive measures;
• responsibility and focus on long-term cooperation. We care very much about the quality of our services, therefore we guarantee excellent service and professionalism of our employees. Partnership with us will bring only positive results and will help prosperity and increase the capital of your company;
• high quality of work. For building maintenance we use automated systems repairs and maintenance, which guarantees the operation of the building at the highest level.

Services of the company Ovental FM LLC

Our company has more than 10 years of successful experience in the field effective management and operation of facilities for various purposes(business centers, commercial buildings, office premises, industrial facilities, etc.). Our list of building maintenance services includes the following:

• competent technical and engineering services buildings various types buildings;
• installation and launch of video surveillance systems, fire safety systems, SCS, ACS;
• maintenance gas equipment, as well as hydraulic bridges, lifting platforms, electric forklifts, electric hoists;
• installation of plumbing of any level of complexity;
• various repair works:
  • dismantling of any complexity;
  • roofing;
  • laying floor coverings;
  • welding work;
  • finishing of buildings.

We always guarantee a flexible approach to each customer. To select the required range of services, the following will be taken into account: the specifics of the object, its intensity engineering equipment and communications, their initial state. We provide several options for the client to choose from - from “on-site control”, when only a dispatch engineer is regularly present at the enterprise, to round-the-clock monitoring of all relevant specialists.

By ordering the services of Ovental FM LLC, you will free yourself from unnecessary worries, and most importantly, excessive expenses that spontaneous unprofessional intervention in building maintenance entails.