Help on Tele2, tariffs, questions

*For delivery over 50 km beyond the Moscow Ring Road, an advance payment of 10% of the cost of the goods is required

• Delivery of goods included in the order is calculated separately. The manager will tell you the exact cost and delivery time when placing your order.
• Furniture can be delivered to the entrance, either disassembled or assembled, depending on the type of furniture.

Delivery by transport companies throughout Russia

We will deliver your order to your chosen location transport company and help with paperwork!

• Cost of delivery of TK to you: according to TK tariffs

If you want to use the services of transport companies to deliver your order within Russia, you will need to provide the following information:

• Email to send invoice
• Contact numbers - 2 numbers
• Delivery address
• Name of person accepting the order
• Passport data (for an individual) or full details (for a legal entity)

When sending goods through a transport company, it is necessary to arrange cargo insurance and rigid packaging. Estimated cost insurance 100 rub.

You can pay for your purchases in a way convenient for you:

Cash upon receipt
You can pay the order in cash to the courier upon receipt of it

Payment by card
You can pay for your order immediately when placing it. We accept cards: VISA, MasterCard, Visa Electron, Maestro, American Express

By bank transfer (for individuals)
After placing your order, we will send you a receipt by email. You can pay it at any bank. The bank may charge a fee.

By bank transfer (for legal entities)
After placing your order, we will send you an invoice by email. The invoice must be paid within three days from the date of placing the order.

Purchase by installments
Place your order in installments for 6 months without overpayment.

Purchase on credit
Fill out the application form in 3 minutes or leave your phone number - and we will help you apply for a loan.

The cost of bringing any product to the 1st floor: 600 rubles

*Lifting of furniture that is not included in the elevator is carried out only floor by floor (see tariffs)

Additional work:

We are confident in our furniture:

• All furniture is tested both during production and before shipping. This reduces the risk of marriage.
• Within 7 days after purchase, you can return the product without giving any reason while maintaining its presentation, packaging and purchase documents.
• Full warranty upholstered furniture up to 18 months.
• Warranty on all cabinet furniture up to 24 months

We are confident in the security of your data:

• All payments are made through secure channels, so you can safely use your card when paying for your order.
• All yours personal information will remain confidential and will not be used by third parties

Kitchen sofa "Phoenix" is a compact body, a comfortable soft armrest and two volumetric pillows on the back, which invite you to lean back and relax. The Phoenix armrest easily changes position, turning the sofa into a guest sleeping place.

Sofa length: 100/110/120/130/140/150 cm.

Transformation mechanism: Eurobook, side rollout.

The sleeping area when unfolded is 185/195 cm.

Seat depth 60/70 cm.

Sofa depth 62.5/72.5 cm.

Sofa height 82 cm.

Seat height from floor 47 cm.

To order 14 working days!

• Cash. Payment for the delivered goods is made at the place of delivery to the courier after inspection of the goods. (Only for Moscow and Moscow Region)
• Cashless payment. After placing your order, we will send an invoice (receipt) to your email. You can pay it at any bank in Russia.
• Bank cards VISA, MasterCard, VISA Electron, Maestro, MIR. Commission 0%.
• Buy at Loan or installment plan. Now the service of purchasing goods on credit or in installments is available in more than 100 cities of Russia.

1. Delivery in Moscow and Moscow Region

Delivery is carried out from Monday to Friday within 2 days (if the furniture is in stock). Possible evening delivery after 18.00 + 400 rubles.

Delivery (to the entrance) within the Moscow Ring Road - 590 rub! Lifting and carrying furniture to the entrance is not included in the cost of delivery!

Upon delivery beyond the Moscow Ring Road+ 30 rub/km.

When ordering over 40000r. free delivery to your doorstep! (only within the Moscow Ring Road! outside the Moscow Ring Road +30 rubles/km)

Delivery on weekends (by agreement with the manager) price is negotiable.

2. Delivery throughout Russia and the CIS

Delivery to the regions from 1000 rubles (depending on weight, volume and distance of transportation).

Delivery to the transport company terminal - FREE!

3. Rise

Lifting furniture over 15 kg will be 2.5% of the cost of furniture , but not less than 300 rubles.

Prices for sofas are indicated in upholstery fabrics at least price category. The exception is sofas marked "PRICE BY PHOTO" - for these models the price is indicated in fabrics as in the photo.

For selection upholstery fabricfor the sofa, you must click on the “Select color” button, which is located under the price of the sofa, or click on the price category number in the line “PRICES BY COLOR CATEGORIES”.

Selecting additional options

For selection additional optionsto the sofa (filling options sleeping place, options for transformation mechanisms, options for bed sizes, etc.) you need to go to the "tab" Additional options" and "tick" select the required option.

Selection of modules

To select sofa modules (this can be additional elements: side chairs, armchair, pouf or sofa with other options for bed sizes) you need to go to the “Modules” tab and add the desired module to the cart by clicking on the “Buy” button.

Payment

Payment is made in cash upon receipt of the furniture; in some cases, the order is accepted with prepayment (check with consultants for information).

Delivery cost

Free delivery to your doorstep within the Moscow Ring Road. Delivery cost outside the Moscow Ring Road is 35-40 rubles. per km. Additional delivery conditions must be clarified with the operator.

Due date

The lead time for ordering from the main range is from 3 to 7 days from the moment the order is placed (the lead time for the order depends on the furniture manufacturer and its distance from Moscow, see information in detailed description goods).

Return policy

We would like to warn you that you should refuse furniture that does not have manufacturing defects or defects, as well as those manufactured according to individual order(color, size, filling, etc.) - not allowed (Government Decree No. 55 of January 19, 1998, Remote method of selling goods - Article 26.1). We can meet you and take your furniture for sale, but subject to a commission discount. If you are in doubt whether a particular product is suitable for you, color shade, functions and properties, we recommend viewing the product “live” in our showroom, and then placing an order in our store.

Marriage

Please inspect the product carefully! Claims for appearance, complete set and characteristics of the goods delivered to you, AFTER the delivery of the goods delivered to you and accompanying documents, WILL NOT BE ACCEPTED. If you discover a manufacturing defect or furniture defect within warranty period, You need to contact us, it is advisable to send photographs of the marriage. Within a few days, an examination is carried out and a decision is made to replace the part or the entire product (product). It happens that manufacturers change the characteristics or packaging of a product without notifying the store (us). Therefore, once again, carefully inspect the goods upon receipt! If you find a discrepancy, please let us know.

Lifting and assembling furniture

Lifting and assembly are carried out by people who specialize in this type of service. Lifting and assembly are not included in the price of furniture and are paid separately. The cost of lifting and assembly depends on the type of furniture.