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It was time for us to buy a new sofa last year. Because

The purchase is not cheap, so a lot of effort was spent on finding the sofa we needed both on the Internet and in real stores. My husband was nervous that I was choosing for a long time and didn’t know what I wanted. But in the end, last spring, a new tenant finally appeared in our living room, a sofa from Ascona called Antares. Our room is by no means small, so I simply did not consider the options for large or, especially, corner sofas. But there was a problem: my husband’s parents came to us twice a month for 2-3 days. Before that, we put them to sleep in the nursery on the child’s old sofa, and took the child into our bedroom. But the child grew up, they bought him a new bed, which he completely refused to leave, and it was the same size less sofa. Therefore, the desired sofa was intended for sleeping relatives. Why Askona? First of all good reviews I found it on the Internet and in more than half of the stores I visited; I heard from the consultants that this manufacturer was the best. Then all the lineup I already looked it up on the website. The Antares model suited us perfectly in size and I liked it purely in appearance. Therefore, the next day in the store this model was examined closely. My husband determined that it was done “conscientiously”, I sat and lay down and felt the upholstery, my resume was one to one with my husband’s resume. Another of the main advantages in favor of this sofa is that the sofa has a whole spring block and when unfolded, we have a normal sleeping area, and with a good mattress too. That is, there is no need to invent anything from above for convenience. Bottom line. We bought the sofa at a discount, and even in installments. We paid for the purchase within six months. The parents now sleep in the living room. In their absence, we have a very nice dark chocolate-colored sofa there. On which my husband enjoys watching TV in the evenings. Speaking of upholstery. A couple of times the faithful poured in coffee and juice. Both times it came off very quickly and without streaks. Although I was worried initially. At the same time, I did not use any special cleaning products. Regular soap and a sponge. My plus in Askona's treasury.

Video review

A sofa is one of the main elements of furniture in any apartment. They rest on it during the day and seat guests. If you have several rooms, then you need more than one sofa. After all, it is often used not only for relaxation, but also for sleep. There are models that, in addition to the bottom drawer for linen, are equipped with a bedside table. You can hide many necessary items in it. The Askona company is one of large manufacturers and furniture sellers. What kind of feedback do you receive on the quality of products and customer service?

Askona company

The Askona company was created in the early 90s of the last century. It is engaged in the development and production bedding and furniture, including beds, sofas, mattresses, linen.

Under the leadership of the American concern Leggett & Platt, springs for mattresses are produced. Folding mechanisms Swedish specialists help produce it.

Askona has a well-promoted website, which helps attract customers. An extensive network of selling organizations has been formed, numbering a huge number of consultants and managers.

Orthopedic mattresses "Ascona"

Askona produces various orthopedic mattresses. One of them is “Victory”, created on an independent basis. It has 550 springs per bed. The medium firmness of this mattress is suitable for many people.

Elastic polyurethane softens the coconut fabric that is inside. The height of the mattress is 20 cm. On top it is covered with a layer of cotton jacquard, impregnated special means. It removes moisture, helps maintain a natural microclimate, and cleans. The mattress has a reinforced perimeter, which allows it to retain its shape longer.

Sofas "Ascona"

Typically, orthopedic mattresses are sold with beds or separately. Specialists from the Askona concern have created a sofa bed with a similar type of mattress. The result was an orthopedic sofa “Ascona”. User reviews indicate that it is comfortable to sleep on at night. A wide sleeping area and anatomical mattress allow you to rest well. During the day, the assembled sofa is compact. It is comfortable to sit or relax on it. Transformation mechanisms help change the shape of a piece of furniture. They make it possible to easily fold and unfold the Askona sofa bed.

Reviews from many customers indicate that they like products from Askona. They buy children's beds and sofas for the family and recommend them to their friends and acquaintances. Many people like orthopedic mattresses and pillows. Consumers note that the products have been used for several years, and their appearance has not changed at all. Buyers say they wake up feeling rested. Back pain goes away, sleep improves. Consumers thank the company’s employees and hope to continue cooperation with it in the future by purchasing sofas manufactured by the Ascona manufacturer.

Negative reviews

Not everyone was happy with the purchase of Ascona furniture. Customer reviews also indicate that ordered goods are not delivered on time. Managers ask you to be patient a little, and this goes on for several months. At the same time, the contract specifies the amount that the supplier will have to pay to the buyer for storing his order in the warehouse for one extra day. This is a thousand rubles. There are no reviews that anyone was actually paid such an amount, that is, upon delivery too late No one was given a thousand rubles per day overdue.

It happens that company managers act inattentively or try to deceive a buyer who wants to purchase sofas manufactured by Ascona. Reviews tell of cases where the price turned out to be significantly higher than what was indicated in the catalog. Buyers find out about this after they have made the first payment. It is not possible to get the money back. All that remains is to pay the required increased amount or donate the money previously paid to the company. The difference in price may exceed the original price that was declared for the Ascona sofa bed!

Reviews from many consumers indicate that the specified warranty period is a fiction. In fact, the company does not guarantee anything and is not responsible for the quality of its products.

Reviews from other customers indicate that the products were delivered on time. There appears to be significant variation in the quality of service across different outlets. Here great importance has the quality of the delivered products. If it satisfies the buyer, then there are no problems. And when defects and breakdowns are discovered, the company’s employees do not react as required.

There are complaints about the quality of the products. Buyers say that when assembling a sofa, its parts cling to the base. There is an increased risk of tissue tearing at the contact points. It is very difficult to assemble such a sofa.

Breakages resulting from assembly are not considered defective, and money will not be returned for a faulty Ascona sofa.

Reviews from some customers indicate that the product falls apart after a few weeks. The bottom of the backrest collapses, the legs fall off, the eco-leather breaks through due to mechanical damage.

Many users complain about the strong bad smell from the mattress. It does not disappear for several months. It is not possible to return it to the manufacturer because he does not want to return the money.

The company does not respond to calls to change or repair the Askona bed or orthopedic sofa.” Reviews say that sometimes instead of the ordered model they bring another one, “what was there.” If the buyer complains, he is offered to make a replacement at his own expense. That is, unload, transport the received piece of furniture, load, transport, bring in and fold the new one yourself!

Adjustment of Ascona sofas

Particular attention in customer reviews is paid to the assembly and the ability to adjust individual elements.

Mounting in wooden parts occurs in several stages. For this, there are two types of holes: round and oblong. According to the technology, the connections are first placed along the oblong ones, and then they are fixed along the round ones.

“Specialists” from “Ascona” install only longitudinal connections, and not directly, but obliquely. Because of this, it is impossible to unscrew the screws. In addition, their heads are knocked to the side. It looks like they are being “twisted” with a hammer. The purpose of the cracks under the fasteners remains a mystery to buyers.

Contacting the company at various levels does not bring any results. Such sofas continue to deteriorate because it is not possible to repair them.

Warranty service and repair system

A small number of consumers manage to find and see the results of its activities. Often all the work comes down to drawing up a report of defects, which are soon rejected for some fictitious reason.

As buyers found out, the service and after-sales support are practically non-existent.

Buy new part to replace the one that broke after receiving a refusal warranty repairs You can’t, because sellers don’t offer them separately. And the warranty service doesn’t sell either, because it’s not their business.

It is, in principle, possible to reach the sellers, but they promise to respond in 10 or even 20 days. And so several times in a row. Some dissatisfied customers disappear with this form of communication. Almost none of those who left write reviews that he was able to finally achieve a solution to the problem. More often than not, people say that they will never contact this company again and do not advise others to do so.

Straight and corner sofas

All sofas from Askona can be divided by shape into straight and angular. Typically, both types of products are developed within the same model. Corner ones differ in that they have a continuation on one side, protruding forward. Often it can be installed on one side or the other, depending on the location of the room and the sofa.

The advantage of such models is the original appearance assembled and a large sleeping area - disassembled. Side part is added to the central one, forming a single whole with it. Buyers like the sofas produced by Ascona. Reviews indicate that many people choose corner ones.

Let's consider various models Ascona furniture and reviews of them.

Sofa "Karina"

One of the most purchased and popular among the company's products is the Carina sofa (Ascona). Reviews from many customers speak of the joy and convenience brought by the purchase of this furniture. People like the opportunity to choose the most suitable model(straight, angular, with a small canape). However, not everyone liked the “Karina” (“Ascona”) sofa. Customer reviews indicate that often the main sofa cover differs significantly in color from the armrests, sofa cover, backrest, decorative pillows. This fact can be regarded as original design solution. But this is not observed on the demo models in the catalog. Therefore, buyers are not satisfied with this option in most cases. They turn to the company's managers demanding a replacement. And then it turns out that according to production standards, such a difference is allowed and is not considered a defect. So buyers are forced to use what they got. Therefore, many people have unpleasant associations with the Carina (Ascona) sofa.

The Askona factory is a leader in the production of sleep products in Russia and other countries of Eastern Europe. For more than 25 years, we have been creating exceptionally high-quality products using new technologies and equipment from leading European companies. "Ascona" has huge production capacity, located on an impressive territory of 40 thousand square meters. m. Three times the factory was awarded the prestigious domestic award “Mark No. 1”, which indicates the purposeful and successful development of the enterprise.

Range

Millions of people have already loved Askona mattresses for high quality, modern design, as well as practicality and durability. In addition, our catalog presents other products, among which we should especially highlight sleep accessories (, toppers, etc.). Here you will find bedroom furniture, interior beds, sofas, wardrobes and even special gadgets for relaxation. It is worth noting separately that the factory is also a manufacturer. Askona offers you certified products that have been approved by Roszdravnadzor and have passed all the necessary tests, including strict quality control in the company’s laboratory. Prices for anatomical mattresses and other products are set taking into account the materials and technologies used.

Anatomical mattresses "Ascona"

Much attention The factory focuses on the production of anatomical mattresses that can provide comfort and give a serene and healthy sleep. Therefore, we will dwell on this line in more detail. The Askona company offers products equipped with completely different designs, namely:

• (including from high-tech material NeoTaktile);
• based ;
• based .

To date, our catalog contains more than 800 models. In the manufacture of anatomical mattresses we use environmentally friendly materials And quality fillers(coconut coir, felt, highly elastic foam, horsehair, natural and artificial latex, etc.). Company policy allows you to set attractive prices for Askona mattresses, which make the purchase accessible to a wide range of consumers. In the assortment you will find both and for discerning customers. In addition, we regularly host and arrange surprises for our beloved customers.

Qualified specialists are always ready to help you decide on the choice of mattress. To do this, just call our toll free number. hotline 8-800-200-40-90. If you want to choose a model yourself, then especially for your convenience we have compiled several professional ones.

The Askona factory is a leader in the production of sleep products in Russia and other Eastern European countries. For more than 25 years, we have been creating exceptionally high-quality products using new technologies and equipment from leading European companies. Askona has huge production facilities located on an impressive territory of 40 thousand square meters. m. Three times the factory was awarded the prestigious domestic award “Mark No. 1”, which indicates the purposeful and successful development of the enterprise.

Range

Millions of people have already fallen in love with Askona mattresses for their high quality, modern design, as well as practicality and durability. In addition, our catalog presents other products, among which we should especially highlight sleep accessories (, toppers, etc.). Here you will find bedroom furniture, interior beds, sofas, wardrobes and even special gadgets for relaxation. It is worth noting separately that the factory is also a manufacturer. Askona offers you certified products that have been approved by Roszdravnadzor and have passed all the necessary tests, including strict quality control in the company’s laboratory. Prices for anatomical mattresses and other products are set taking into account the materials and technologies used.

Anatomical mattresses "Ascona"

The factory pays great attention to the production of anatomical mattresses that can provide comfort and give a serene and healthy sleep. Therefore, we will dwell on this line in more detail. The Askona company offers products equipped with completely different designs, namely:

• (including from high-tech material NeoTaktile);
• based ;
• based .

To date, our catalog contains more than 800 models. In the manufacture of anatomical mattresses, environmentally friendly materials and high-quality fillers are used (coconut coir, felt, highly elastic foam, horsehair, natural and artificial latex, etc.). The company's policy allows us to set attractive prices for Askona mattresses, which make the purchase accessible to a wide range of consumers. In the assortment you will find both and for discerning customers. In addition, we regularly host and arrange surprises for our beloved customers.

Qualified specialists are always ready to help you decide on the choice of mattress. To do this, just call the toll-free hotline 8-800-200-40-90. If you want to choose a model yourself, then especially for your convenience we have compiled several professional ones.

The Askona factory is a leader in the production of sleep products in Russia and other Eastern European countries. For more than 25 years, we have been creating exceptionally high-quality products using new technologies and equipment from leading European companies. Askona has huge production facilities located on an impressive territory of 40 thousand square meters. m. Three times the factory was awarded the prestigious domestic award “Mark No. 1”, which indicates the purposeful and successful development of the enterprise.

Range

Millions of people have already fallen in love with Askona mattresses for their high quality, modern design, as well as practicality and durability. In addition, our catalog presents other products, among which we should especially highlight sleep accessories (, toppers, etc.). Here you will find bedroom furniture, interior beds, sofas, wardrobes and even special gadgets for relaxation. It is worth noting separately that the factory is also a manufacturer. Askona offers you certified products that have been approved by Roszdravnadzor and have passed all the necessary tests, including strict quality control in the company’s laboratory. Prices for anatomical mattresses and other products are set taking into account the materials and technologies used.

Anatomical mattresses "Ascona"

The factory pays great attention to the production of anatomical mattresses that can provide comfort and give a serene and healthy sleep. Therefore, we will dwell on this line in more detail. The Askona company offers products equipped with completely different designs, namely:

• (including from high-tech material NeoTaktile);
• based ;
• based .

To date, our catalog contains more than 800 models. In the manufacture of anatomical mattresses, environmentally friendly materials and high-quality fillers are used (coconut coir, felt, highly elastic foam, horsehair, natural and artificial latex, etc.). The company's policy allows us to set attractive prices for Askona mattresses, which make the purchase accessible to a wide range of consumers. In the assortment you will find both and for discerning customers. In addition, we regularly host and arrange surprises for our beloved customers.

Qualified specialists are always ready to help you decide on the choice of mattress. To do this, just call the toll-free hotline 8-800-200-40-90. If you want to choose a model yourself, then especially for your convenience we have compiled several professional ones.